Refund Policy
Eligibility for Refunds
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Domestic Orders: Refunds are available for products returned within 7 days of delivery in their original, unused, and unwashed condition, along with all tags and packaging.
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International Orders: Refund requests for international shipments must be made within 14 days of delivery. Products must meet the same return conditions as domestic orders.
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Non-Refundable Items: Customized, personalized, or final sale items are not eligible for refunds.
Refund Process
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Request Submission: To initiate a refund, email us at [support email] with your order number, product details, and reason for return.
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Approval and Return: Once your request is approved, you will receive return instructions. Customers are responsible for shipping costs unless the return is due to a defect or incorrect item.
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Refund Timeline: Refunds will be processed within 7–10 business days of receiving the returned product. Refunds will be issued to the original payment method.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery. We will arrange a replacement or refund at no additional cost.